1st Training
Introduction to Senior Housing
This 40-60 minute training is meant to be provided to new hires within the first 3 days of beginning their role in Senior Living Sales. This training goes over many of the basic concepts and also gives the new hire a training plan for the first month. With tangible goals and activities to help them learn about their product, create confidence in their product and learn how to engage Seniors as they start exploring change.
2nd training
Onboarding Sales training
This 7-8 hour training is meant to be provided to new hires within the first 3 weeks of hire. This training is given in 2-3 sessions to allow for micro learning, and for concepts to be learned and then utilized before the next training session.
This training covers so many helpful topics including understanding the 4 pillars to Senior Living Sales Success, how to handle new inquiries, create exceptional follow up and even how to have productive and impactful sales meetings that create a consistent flow of sales.
This training gives your team members a roadmap on how to spend their time, how to engage senior citizens and how to be successful in this role.
3rd Training
Motivational Interviewing for Senior Housing
This training is meant to be provided to team members around 6-12 months after hire. This advanced training is meant for team members that are excelling in this role and in sales, and are ready for advanced concepts to help them evolve their sales skills.
Motivational Interviewing is a research backed approach to having conversations about change. However, it’s not natural for many people. Which is why this is the final training, and one we suggest for team members that are ready to enhance their skills to maximize their ability to have change conversations.
Your team members will walk away from this training amazed at how communication effects behavior change. They learn valuable skills that will serve them professionally and personally. This training covers a variety of questions that your team members might be having, including: Why are Senior Citizens resistant to change? What happened to my lead that was ready to move, and now is not? How do I help them get unstuck?
This training also covers valuable concepts like the stages of change, communication roadblocks, and how core values drive behavior change.
