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Home » Communication that Connects for Senior Housing sales-Introduction

Communication that Connects for Senior Housing sales-Introduction

Do you often give a great tour, feel a genuine connection—then hear nothing back?
You’re not alone. Many professionals experience strong initial interactions, only to struggle with follow-up engagement.

This class introduces you to the foundational skills of Motivational Interviewing—an evidence-based approach to navigating conversations around change. You’ll learn how to communicate more effectively during and after tours, helping prospects feel truly heard and understood—something that sets you apart from the typical sales approach.

When people feel listened to and respected, they’re more likely to re-engage, return your calls, and even refer others to you.

We’ll also show you how to meet people where they are in their decision-making process—building trust and connection that lasts beyond a single conversation.

Interested in standing out and increasing follow-up success?
Register below—space is limited!

  • For: Senior Living professionals
  • This class is based off of the Evidence based practice of Motivational Interviewing
  • 4 hour class, held over 3 weeks
    • Each class is 1.5 hours long
    • 4th session is an optional Q & A
  • Learn how to reduce/avoid resistance to change
  • Learn how to listen with empathy
  • Learn how to use affirmations that empower
  • Multiple real life scenarios to cultivate real-life responses

I went through training…and it was an absolutely outstanding experience…I found the session to be incredibly valuable and I believe… Read more ““It’s not hard to imagine we will quickly recoup the investment…””

Taylor C.
Owner/Operator

Tami’s approach, customized for the complexities of aging, goes beyond communication tactics; it’s about fostering autonomy and becoming compassionate guides… Read more ““… Tami’s teachings have not only equipped me with invaluable skills but have also ignited a commitment to empathy and continuous learning. …””

Ali A.

Most training is about numbers and analytics, but this one was about teaching Human Connection.

Jeffrey Tejada

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Calais Senior Consult

Effective communication to empower change conversations with aging adults.

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