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Calais Senior Consult

Helping families, seniors and senior living organizations cultivate connection

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Communication that Connects for Senior Housing sales-Introduction

Do you often give a great tour, feel a genuine connection—then hear nothing back?
You’re not alone. Many professionals experience strong initial interactions, only to struggle with follow-up engagement.

This class introduces you to the foundational skills of Motivational Interviewing—an evidence-based approach to navigating conversations around change. You’ll learn how to communicate more effectively during and after tours, helping prospects feel truly heard and understood—something that sets you apart from the typical sales approach.

When people feel listened to and respected, they’re more likely to re-engage, return your calls, and even refer others to you.

We’ll also show you how to meet people where they are in their decision-making process—building trust and connection that lasts beyond a single conversation.

Interested in standing out and increasing follow-up success?
Register below—space is limited!

  • For: Senior Living professionals
  • This class is based off of the Evidence based practice of Motivational Interviewing
  • 4 hour class, held over 3 weeks
    • Each class is 1.5 hours long
    • 3rd session is an optional Q & A
  • Learn how to reduce/avoid resistance to change
  • Learn how to listen with empathy
  • Learn how to use affirmations that empower
  • Multiple real life scenarios to cultivate real-life responses

Tami’s approach goes beyond communication tactics; it’s about becoming compassionate guides through change. Her passion and authenticity shine through in… Read more “Invaluable Skills and Ignited Commitment”

Ali A.

Most training is about numbers and analytics, but this one was about teaching Human Connection.

Jeffrey Tejada

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Calais Senior Consult

Effective communication to empower change conversations with aging adults.

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